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The Resort Self-Service Portal allows your resort staff access to announcements, training tutorials, reference resources, and to time sensitive reports that are utilized on a daily, weekly or monthly basis.

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If you are experiencing difficulties logging in, please contact our technical support at: 800-621-1884, ext. 7055 or 305-925-7055.

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Interval affiliated resorts can access training materials, time sensitive reports, and much more for free.


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Your resort staff can be given access to one or many of the reports that are currently sent to the resort via email.

The reports that are available through the Resort Self-Service Portal are:

Available Upon Request Reporting

Developer Space Returned

Monthly Bulk Deposit Summary


Daily Reporting 


F & L Hold Verification Report

Daily Trading in Activity Report – 21 Days

Weekly Reporting


Three Week Advance Notification

Weekly Bulk Deposit Summary

Trading In/Out Report



Customer Satisfaction Index Reporting

Customer Satisfaction Index Detail by Visited Resort

Customer Satisfaction Index Summary From All Exchanges Into

Customer Satisfaction Index Average (Based on Evaluation Questions)